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Service

Our design office will develop your ideas

We have a dedicated team at your disposal to deal with your requirements and answer any questions.

It will deal with your questions before your project begins, help you to make the best technical decisions, assess feasibility, etc.

It can also produce 2D and 3D drawings of the parts you are looking for, provide mockups and CAD flow moulding simulations to validate your designs.

It monitors mould manufacture in close collaboration with your technical department.

The design office is a rich source of ideas when it comes to designing your packaging and wrapping; it will make every effort to comply with all of your instructions and meet any requirements relating to eco- design and to overcome the technical constraints associated with mass production.

We use CAD tools (SolidWorks, Pro/ENGINEER).

Our moulds are always reliable and efficient:

about us2

FAQ

1. What kind of material do you use?

Commen material we used are SKD11, SKD61, SKH51, DC53, PD613, ElMAX, W400, 1.2343, 1.2344ESR, 1.2379, etc.

Some special material like Unimax, HAP10, Hap 40, ASP- 23 need booking with our material supplier and not for urgent orders.

All material SENDY used are imported from the first- class agent steel company authorized.

2. What kind of Sofware do you surpport?

We surpport Autocad 2014, Auto cad 2016, UGNX7.0, UGNX8.0, UGNX11.0.

3. Can you provide a free sample?

We provide free sample to those we valued with good potential customers, usually the cost is about $100.

4. How long is your delivery time?

Our usual delivery time is 7 to 8 working days. most of time the delivery is according to the complexity of products and agreement with customers. If your order is urgently needed, we will arrange it as urgent product in a fastest delivert time.

5. What is the mode of payment?

Our payment terms for a new customer is 50% deposit and 50% against delivery. For the customers who have long-term coorperation with us, we accept TT 30 days.

6. Before sales service

· 24hour online consult.

· Sample support.

· Detailed technical 2d and 3d drawing design.

· Free pick up at hotel/aitport to visit SENDI factory.

· Quickly and professional response on quotation and technology.

7. Production period service

· Technical 2d and 3d drawing submit to double check details and discussion.

· Quality inspection report submit,guarantee the accuracy.

· Installation solution and maintenance instruction.

8. After sales service

· Provide the usage advice and Guide, remote assistance.

· quality Guarantee.

· Any quality problems replace freely.